Article

Klantontevredenheid; wie durft?


Which customer knows your business best?


titel: Klantontevredenheid; wie durft? [download]
author: Christian ter Maat
publication date: 21-03-08
published: Gek op Klanten [site]
language: Dutch
format: PDF
length: 3 pages
tags: marketing, customer measurement & satisfaction, learning


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"The single most important thing to remember about any enterprise is that there are no results inside its walls.
The result of a business is a satisfied customer."
[Peter Drucker]